FAQs
Questions, answered simply
Is a Companion a nurse or carer?
No. Hospital Companions provide non-medical companionship and practical presence. They do not provide nursing, personal care, clinical advice or treatment.
Can I make a booking now?
Not yet. Hospital Companion is pre-launch. An availability check records demand and may let you request a launch notification; it does not create a booking.
Who can use the service?
Adults of any age who would value a trusted person at a hospital, GP or other medical appointment, including people booking support for a relative.
What will it cost?
The applicable price will be shown in the booking flow after you enter the postcode and required date and time, and before you commit to a booking.
Are Companions vetted?
Applicants must meet identity, DBS, insurance, vetting and training requirements before becoming active. Exact policies will be published before launch.